Privacy Policy
Last updated: November 2024
1. Introduction
YafeCare ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered eldercare companion service.
Private Beta Notice: We are currently in private beta. This policy may be updated as we refine our service and expand our features.
2. Information We Collect
Account Information
- Name and email address (via Google Sign-In)
- Organization details (for B2B accounts)
Resident Information
- Basic profile information (name, age, preferences)
- Health-related notes provided by caregivers
- Family memories and conversation topics
- Call summaries and mood analytics
Usage Data
- Call logs and interaction history
- Platform usage analytics
3. How We Use Your Information
- To provide personalized AI companion calls
- To generate insights and alerts for caregivers
- To improve our AI models and service quality
- To communicate with you about your account
- To comply with legal obligations
4. Data Security
We implement industry-standard security measures to protect your data:
- End-to-end encryption for all communications
- HIPAA-aligned data handling practices
- Secure cloud infrastructure with regular audits
- Access controls and authentication
5. Data Sharing
We do not sell your personal information. We may share data with:
- Authorized caregivers and family members within your organization
- Service providers who assist in operating our platform
- Legal authorities when required by law
6. Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent at any time
- Export your data in a portable format
7. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@yafecare.com